ON-HOLD BOOKS
In response to this issue, FNAC has decided to revolutionize the waiting time of their call center by replacing the traditional on-hold music with snippets of classic books, where every call becomes an opportunity to explore the world of literature and embark on a new adventure.
Agency: Judas
CD: Vasco Thomaz and Pedro Lima
Strategist: João Pereira
Copywriter: Ruben Barros
Awards: Silver at Art Director’s Club of Europe, Gold + Silver + Bronze at Creative Club of Portugal, 3 Crystals at Ad Stars